How Do I Take Care Of my new air plant?

We made this helpful video for you! Watch to learn exactly what you need to do when your air plants arrive in order to keep them happy, healthy, and thriving!

When Will your out of stock items be back in stock?

So glad you asked but first be sure to subscribe to our email list so you'll be one of THE FIRST to know when your fav items will be available again.

We hope to be fully restocked on all items by mid-May, 2025. We will start pre-ordering for out of stock items a few weeks before.

For more info about a specific product please email us at hello@braidandwood.com
do you ship internationally?

Braid & Wood products are only sold in the United States.
How do I make return or exchange?

You can execute a return or exchange directly through the Braid & Wood website. Just click here to get the process started.
What do I do if my order arrived broken or damanged?

Oh no! Let us take care of that ASAP. Just shoot us an email at orders@braidandwood.com
Do you have assembly & styling tips?

We do!

Check out this page on our website for helpful styling and assembly tips.
Why Isn't my promo code working?

If you're having issues with your promo code just shoot us an email at hello@braidandwood.com and we'll take care of you.
Where are Braid & Wood products made?

Braid & Wood products are designed in San Diego, CA and responsibly manufactured overseas with our trusted manufacturing partner.

Where can i learn more about Braid & Wood as a company?

So glad you asked, we love talking about ourselves! Check out our About Page for more info about our founder and Braid & Wood.

can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you within 24 hours. Be sure to include your order number (if you have one).

Please email us at hello@braidandwood.com

other inquiries? we love a good chat.

Please email us at hello@braidandwood.com